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UK consumers the most savvy online shoppers

The British are the most avid online shoppers in Europe, with 41 per cent of consumers making online purchases every week, according to a new Mastercard report.

BRC launches student competition on retail cyber crime

The BRC is inviting students at UK higher education institutions to participate in a paper contest on ‘cyber security risks facing the UK retail industry’, with a focus on how to tackle them.

Teens drop smaller social networks for Snapchat and Instagram

Teens are now bunching their social network activity around four main social networks: Snapchat, Instagram, Twitter, and Facebook and have stopped using smaller ones such as Kik or Tumblr, according to new research.

New study reveals major gap in content marketing understanding as budgets s...

UK marketers are struggling to understand how to best spend their growing content marketing budgets and can’t find skilled people to deliver an effective plan.

Product liability and product recall are main drivers for business liabilit...

A defective product recalled around the world has the potential to result in larger and more complex losses for businesses than ever before, warns Allianz Global Corporate & Specialty

Ultra-fast-fashion offerings from e-commerce players have injected new vigo...

A resurgence in apparel sales at grocery stores and a boom in revenues at online-only retailers are driving growth in the value clothing sector, according to a new report from retail think tank, Fung Global Retail & Technology.

Struggling retailers losing millions during busiest online shopping periods

Struggling retailers losing millions during busiest online shopping periods

Study reveals that 40% of UK retailers’ websites experience downtime during seasonal peaks, such as Easter.
UK retail customer experience still failing to improve

UK retail customer experience still failing to improve

Despite 93 per cent of consumers revealing they are more likely to buy if they receive a positive customer experience, UK retailers are struggling to deliver adequate, consistent service research...
Google Image Search app adds “similar items” shopping suggestions

Google Image Search app adds “similar items” shopping suggestions

The Google Image Search app for Android is getting a new “similar items” feature offering users a selection of products to buy related to their search.
Comment: Four steps to optimising your website

Comment: Four steps to optimising your website

Today’s customers expect their online experiences to be fast, simple and seamless. Website users who have a good experience are more likely to stay on your site and spend ...
Tech-savvy generation demands the high street to up its game

Tech-savvy generation demands the high street to up its game

Bricks and mortar stores have to do more to satisfy tech savvy shoppers and improve the in-store experience, according to new research.
Consumer confidence level remains static

Consumer confidence level remains static

GfK’s Confidence Index stayed at -6 in March.
AS Watson reports 47% growth in global online health & beauty sales

AS Watson reports 47% growth in global online health & beauty sales

In May 2014, AS Watson announced plans to accelerate its digital and CRM strategy with an initial investment of $60 million.
Two thirds of UK retailers using secondary revenue methods to tackle margin squeeze

Two thirds of UK retailers using secondary revenue methods to tackle margin squeeze

More than two thirds of retailers are now exploring secondary revenue options to boost their profitability, new research conducted by Webloyalty and the British Retail Consortium (BRC) has revealed. ...