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Two thirds of UK retailers using secondary revenue methods to tackle margin...

More than two thirds of retailers are now exploring secondary revenue options to boost their profitability, new research conducted by Webloyalty and the British Retail Consortium (BRC) has revealed.

8 out of 10 online shoppers vow not to go back to a retailer if they have a...

Retailers who fail to provide consumers with a customer friendly and easy returns service risk losing a large proportion of their customer base, according to new data from leading European payments provider Klarna.

Mother’s Day shopping trends: spa treatments and flowers lose out to househ...

With Motherís Day here, new research unearths some surprising results about online gift shopping habits, indicating that luxury items donít top the search list and it turns out mums arenít putting their feet up, even on Motherís Day.

Top 10 UK online retail searches in UK: “Washing machine” leads the way

Homeware items such as toasters, cookers account for a quarter of all online retail searches in 2017 in the UK, with one in five searches for furniture, according to new research.

Yahoo boosts store footfall for O2 through location-based mobile marketing...

Yahoo has struck partnership with location specialist Statiq, which will see Yahoo refine its ability to offer location-based targeted advertising for brands in the UK.

WhatsApp teams with iAdvize to boost customer service for brands

Online CRM firm iAdvize is integrating with WhatsApp, letting brands communicate directly with their customers and prospects via WhatsApp.

Fake news and advertising: Premium publishers “protect brands from negative effects”

Fake news and advertising: Premium publishers “protect brands from negative effects”

Premium media brands outperform all advertising industry benchmarks against desktop display, video and mobile – with lifts of up to 92% in some instances, according to new research.
TV accounts for 94% of ads viewed in UK

TV accounts for 94% of ads viewed in UK

TV accounted for 93.8% of video ads viewed in the UK in 2016, representing 18 minutes and 53 seconds a day watching commercials, according to new research.
Nosy nations: Spanish most likely to click on “confidential” emails

Nosy nations: Spanish most likely to click on “confidential” emails

Spain has topped the list of nosy nations as confidential information spurs a 48% increase in clickthroughs, according to new research.
One in three UK retailers don’t have a mobile app

One in three UK retailers don’t have a mobile app

A third (32%) of the UK’s top retailers don’t have a mobile shopping app, reveals the new State of Digital Commerce which examines the retail and ecommerce trends set shape...
Supermarkets could soon have online Buy British buttons post-Brexit

Supermarkets could soon have online Buy British buttons post-Brexit

Online grocery shopping could soon see consumers use a “Buy British” button to help filter out non-UK produce as part of post-Brexit policy proposals.
Big names to take the stage at IRX and EDX 2017

Big names to take the stage at IRX and EDX 2017

Facebook, Google, Alibaba, John Lewis and Sainsbury’s are among the companies providing input at the InternetRetailing Expo (IRX) and eDelivery Expo (EDX) – co-located at NEC Birmingham from April ...
Argos tops for omnichannel experience

Argos tops for omnichannel experience

Catalogue-based retailer Argos has topped a new ranking of the 30 non-food retailers providing the most comprehensive support to omnichannel consumers
John Lewis selects Virtualstock

John Lewis selects Virtualstock

Omnichannel retailer John Lewis has chosen a software partner to develop its Supplier Direct Channel