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Google Flights now predicts airline delays

Google Flights now predicts airline delays

Tuesday April 3 2018

The update to the flight search engine will also and provide information on what products and services are included in ‘Basic Economy’ flights.


Trust in social media falls sharply worldwide

Trust in social media falls sharply worldwide

Tuesday April 3 2018

The 2018 Edelman Trust Barometer report follows Facebook's decision to tweak its algorithm to favour more personal content rather than news, promoting posts from family and friends ahead of those from businesses, brands and media less prominent.


Lidl launches wine chatbot ‘Margot’ on Facebook

Lidl launches wine chatbot ‘Margot’ on Facebook

Wednesday March 7 2018

Lidl UK has launched an Artificial Intelligence Wine ChatBot called Margot, giving customers wine knowledge and recommendations via Facebook Messenger.


The future of AI [INFOGRAPHIC]

Wednesday March 7 2018

It’s no secret that AI is going to advance and grow beyond anything we could have imagined just decades ago, but is the future of AI going to be positive or negative?


The rise of Dark UX:Top brands accused of ‘tricking’ consumers into spending

Wednesday March 7 2018

Major retailers including Amazon, Boohoo and AO.com are using ‘Dark UX’ methods, in which website interfaces are deliberately designed to trick consumers into a bigger spend, according to a new report.


Comment: Is Your Facebook campaign optimisation hurting your results? Here is how to fix it.

Friday March 2 2018

Facebook and online marketing tools are constantly updating and sometimes making it more complicated for retailers to make the most of the social media and tracking of the customers online and offline purchases.


The importance of a great translation agency in cross-border ecommerce business strategies

Friday February 9 2018

Thanks to the internet, businesses have access to an incredibly appealing gateway to foreign markets.


AI helps pick right flowers for Valentines day

Monday February 5 2018

1-800-Flowers.com is using tech and other innovations to make it easier than ever to win hearts on Valentine’s Day, including AI-powered gift concierge and voice shopping.


UK retailers improve their Twitter customer service

Thursday January 4 2018

Survey indicates that retail is lagging overall in digital customer service


Targeted ads: 3 in 5 consumers think marketers fail to target them effectively

Wednesday November 15 2017

Despite the growing availability of online and offline customer data, 3 in 5 consumers (58%) think that brands and marketers are failing to target them effectively.


Banner ad viewability hits 18-month high

Monday November 13 2017

In the third quarter of 2017, the proportion of banner ads served that met minimum viewability guidelines rose from 51% to 52% – the highest level since Q1 2016 (54%). This followed a rise from 47% to 51% in the previous quarter.


Shoppers to splash out on spooky stock this Halloween

Monday November 13 2017

Having overtaken Valentine’s Day as the UK’s third biggest retail event, Brits made more than 2 million searches for “Halloween costume” on the site during September and October last year, according to new research.