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Marketers put data analysis ahead of social media skills

Marketers put data analysis ahead of social media skills

Sunday June 25 2017

72% of marketers consider data analysis to be the most important skill for their organisation to acquire over the next two years.


Hands-free future? Majority of consumers expect voice to go mainstream within 10 years

Hands-free future? Majority of consumers expect voice to go mainstream within 10 years

Tuesday June 13 2017

New research from marketing technology company Wiraya, in partnership with YouGov, has revealed that 71% of consumers think voice will be used for one or more daily tasks in 10 years’ time.


Little consumer interest in 2017’s hottest digital tech- survey

Little consumer interest in 2017’s hottest digital tech- survey

Tuesday June 13 2017

Most UK consumers are not interested in embracing the six technology trends tipped as ‘ones to watch’ this year, according to new research.


No Brexit plans in place for 68% of British retailers

No Brexit plans in place for 68% of British retailers

Monday May 22 2017

The impact of Brexit has been mixed, with just over half (51%) of retail decision makers surveyed saying that they have seen an impact on sales in the UK since the EU referendum in 2016, with most favouring a so-called ‘soft Brexit’, according to new research.


Unreturned online orders costing consumers

Monday May 22 2017

UK consumers are wasting £104 a year on average on unused items that they have purchased online, according to a new survey from online marketplace Onbuy.com.


Two thirds of UK retailers using secondary revenue methods to tackle margin squeeze

Monday May 22 2017

More than two thirds of retailers are now exploring secondary revenue options to boost their profitability, new research conducted by Webloyalty and the British Retail Consortium (BRC) has revealed.


8 out of 10 online shoppers vow not to go back to a retailer if they have a bad experience returning items

Monday May 22 2017

Retailers who fail to provide consumers with a customer friendly and easy returns service risk losing a large proportion of their customer base, according to new data from leading European payments provider Klarna.


Tech-savvy generation demands the high street to up its game

Monday May 22 2017

Bricks and mortar stores have to do more to satisfy tech savvy shoppers and improve the in-store experience, according to new research.


Comment: Four steps to optimising your website

Monday May 22 2017

Today’s customers expect their online experiences to be fast, simple and seamless. Website users who have a good experience are more likely to stay on your site and spend money. By Tasin Reza, CRO Director at RedEye


BRC launches student competition on retail cyber crime

Monday May 22 2017

The BRC is inviting students at UK higher education institutions to participate in a paper contest on ‘cyber security risks facing the UK retail industry’, with a focus on how to tackle them.


UK consumers the most savvy online shoppers

Monday May 22 2017

The British are the most avid online shoppers in Europe, with 41 per cent of consumers making online purchases every week, according to a new Mastercard report.


Teens drop smaller social networks for Snapchat and Instagram

Monday May 22 2017

Teens are now bunching their social network activity around four main social networks: Snapchat, Instagram, Twitter, and Facebook and have stopped using smaller ones such as Kik or Tumblr, according to new research.