Shoppers in China spent $25.3bn in one day on Saturday, smashing previous records for the worlds largest retail event which is now four times bigger then Black Friday.
More than three quarters of consumers claim that receiving a personal service is important when purchasing online highlighting the need for human interaction to be available in real time through customer service channels, according to new research.
Zeniths Mobile Advertising Forecasts 2017 also shows that the UK mobile ad share is 10 percentage points ahead of global average.
The consumers of tomorrow will think in a fundamentally different way to any generation before them and brands will need to approach them in a different way, according to a new study.
Ecommerce businesses could add as much as 6% to their revenues, representing tens of billions of dollars globally, by focusing on the most effective optimization and personalization techniques, according to new research.
Walmart-owned Asda has launched its annual Halloween campaign with a TV ad that uses Shazam to linked to an augmented reality mobile experience.
Almost a quarter of European Click & Collect shoppers bought additional items while picking up their item, with many using their mobile device in store to shop online, according to new research.
Ikea will start experimenting with selling its famous flatpack furniture through third-party online retailers as part of a wider push to become more accessible to shoppers.
The number of online reviews a product has directly correlates with its sales performance, even if some of the reviews are negative, according to new research.
The August bank holiday weekend is set to trigger the start of Christmas spending in the UK, and mark the first of a series of peaks in seasonal shopping during Q4, according to new research.
Travel industry websites can rank higher on Google by giving searchers a highly browsable customer experience, with more links to related content on the site, according to new research.
Every day staples such as milk and bread, are now among the most searched for online terms amassing nearly 1.5million searches with leading UK retailers, according to new research.